Trust & safety

Your care is sensitive. We treat it that way.

Helia handles some of the most personal information there is. Here’s how we keep it private, safe, and in your hands.

Private and encrypted

Your health data is encrypted in transit and at rest. Sensitive records are protected so that even we can’t read them casually — only the clinician you’re seeing.

Hosted in India (DPDP)

Your data stays on servers in India, handled under the Digital Personal Data Protection Act. You can export or ask us to delete your data.

Licensed clinicians only

Every psychiatrist, psychologist and counsellor is verified — credentials checked before they can take a single booking.

Evidence-based

Assessments and guides are built on validated tools (GAD-7, PHQ-9) and established clinical methods, not guesswork.

You’re in control

Use guest mode without an account, decide what you share, and see exactly who can access your record.

Built secure

Security is part of how Helia is built — least-privilege access, audited actions, and independent testing before launch.

About these guides

These are guided self-help guides based on cognitive behavioural therapy (CBT) — the same approach a therapist would use, laid out so you can work through it yourself.

Reviews of this kind of guided self-help have found it effective for mild to moderate anxiety and depression. It is not a replacement for seeing a clinician, and it is not a diagnosis.

Coull, G., & Morris, P. G. (2011). The clinical effectiveness of CBT-based guided self-help interventions for anxiety and depressive disorders: a systematic review. Psychological Medicine, 41(11), 2239–2252.

In a crisis, get help now

Helia is not an emergency service. If you or someone else is in immediate danger or thinking about self-harm, please contact one of these free, 24×7 lines right away.

Take the first step today.

A first check-in takes two minutes and needs no sign-up. Support is one tap away when you’re ready.